The consultation

What the consultation covers

Thirty minutes. Nothing is done to your skin, and it comes before any facial or series.

What you use
Your routine, in order, and anything that has stung or dried your skin before.
What sets it off
When your skin is at its worst, and what else changes then: sleep, stress, shaving, your cycle, the weather.
What Shantel sees
A look at your skin under the lamp, with a plain account of what she sees and what she doesn't know.
What happens next
A plan for the next visits, or a note that you'd be better off seeing a doctor first.

When to see a doctor

We'll suggest a dermatologist when

Shantel is an esthetician, not a doctor. These are the times she'll stop and send you to one.

Deep, painful lumps
Lumps under the skin that hurt or have been there for weeks.
A sudden change
Breakouts that come on suddenly, spread quickly or arrive with a fever.
A rash or swelling
Skin that is hot, swollen, oozing or blistered.
A mark that has changed
A mole or spot that has grown, bled or changed color.
A medicine from your doctor
You take, or are about to start, a medicine for your skin. Ask your doctor first.
No change after a plan
You've followed a plan for a few months and your skin isn't settling.

Thirty minutes, on its own or as the first part of your first visit.